Refunds & Exchanges
Refunds will be issued within 24 hours of purchase in case of purchase error. Refunds or store credit for products with a defect or damage will be fulfilled once the customer has supplied the shop with photos or video of the defect. Processing time for refunds generally takes 3-5 days for money to arrive back to customer accounts.
Product exchanges will be completed on a case-by-case basis.
Shipping & Delivery
We process orders within 24 hours of receiving, and delivery generally occurs within 7 days of order processing.
Order Numbers & Tracking Numbers
When you make your order, please ensure that you enter your email correctly. There are times when we receive bounced emails after orders have been made thus preventing you from receiving order and shipping information.